Accessibility Statement

1. Scope of This Statement

This accessibility statement applies to the website www.my-place.at, operated by Medox Restaurant und Hotelbetriebs GmbH (Pramergasse 31, A-1090 Vienna). The statement was prepared in accordance with the Austrian Accessibility Improvement Act (Barrierefreiheits-Fortentwicklungsgesetz, BaFG) and Directive (EU) 2019/882 (European Accessibility Act).

2. Legal Basis

This website falls within the scope of the Austrian Accessibility Improvement Act (BaFG, BGBl. I Nr. 76/2023), which implements Directive (EU) 2019/882 into Austrian law. The BaFG requires that digital services offered to consumers (B2C) be accessible in accordance with WCAG 2.1 Level AA as of 28 June 2025.

The applicable technical standard is EN 301 549 V3.2.1, which references WCAG 2.1 Level AA.

3. Conformity Status

This website is partially conformant with WCAG 2.1 Level AA. Partial conformance means that some parts of the content do not fully conform to the accessibility standard. The known non-conformities are listed in section 4.

4. Non-Accessible Content

The following content is not (yet) fully accessible. We are actively working to eliminate these barriers:

• Images and media content (WCAG 1.1.1): Some photographic content may not have complete alternative text descriptions. We are systematically adding descriptive alt text to all images.
• Colour contrast for decorative elements (WCAG 1.4.3): Some decorative text elements in the premium design (e.g. gold on white overlays) may not meet the 4.5:1 contrast ratio for body text. Informational text meets the required contrast ratios.
• Third-party booking widget (WCAG 4.1.2): The external booking widget (direct-book.com) is operated by a third-party provider. We have limited influence over its accessibility. Direct booking enquiries can alternatively be made via our contact form or by telephone.
• Interactive image galleries (WCAG 2.1.1): Some interactive image sliders/carousels may not be fully operable via keyboard. We are working to implement full keyboard navigation for all interactive elements.

5. Assessment Method and Date

This statement was created on the basis of a self-assessment of the website www.my-place.at. The assessment was conducted using the following methods and tools:

• Manual review of source code and semantic HTML structure
• Keyboard navigation test across all page types
• Colour contrast analysis using WebAIM Contrast Checker
• Screen reader testing (NVDA on Windows, VoiceOver on macOS/iOS)
• Automated accessibility testing with Lighthouse (Google Chrome DevTools)

Date of assessment: February 2026

Date of next review: February 2027 (annual review)

6. Accessibility Features Implemented

The following accessibility features are implemented on this website:

• Semantic HTML5 markup with correct heading hierarchy (h1–h6)
• Skip-to-main-content link for keyboard users (#main-content)
• Keyboard-navigable navigation and interactive elements with visible focus indicators
• ARIA attributes (aria-label, aria-expanded, role) for enhanced screen reader compatibility
• Sufficient colour contrast for all informational text elements (≥ 4.5:1)
• Responsive design that works on all device types and screen sizes
• Text resizable up to 200% without loss of content or functionality
• No content that flashes more than three times per second
• Form fields with descriptive labels and clear error messages
• Google Fonts loaded locally — no third-party font requests to Google servers

7. Feedback and Contact

We welcome your feedback on the accessibility of this website. If you experience any barriers, please contact us:

We will acknowledge your enquiry within 5 working days and endeavour to provide an accessible alternative or resolve the barrier within a reasonable timeframe (typically within 4 weeks).

8. Enforcement Procedure

If you are not satisfied with the response to your feedback about accessibility barriers, you can contact the competent enforcement body in Austria:

Note: The monitoring and enforcement structures for the BaFG (private sector) are currently being established by the Austrian Federal Government. This section will be updated as official contact points become available. For public sector bodies, the Web Accessibility Act (WZG) continues to apply and the FFG serves as the existing monitoring body.

9. Technical Information

The accessibility of this website relies on the following technologies:

• HTML5
• CSS3
• JavaScript (React / Next.js)
• WAI-ARIA 1.2

The website was tested and found to perform correctly with the following browser/assistive technology combinations:

• Chrome + keyboard navigation
• Firefox + keyboard navigation
• Safari + VoiceOver (macOS, iOS)
• Chrome + NVDA (Windows)

This statement was created on 25 February 2026 and is reviewed annually. Last review: February 2026.